FAQ’s

These pages together with the documents referred to on it, tells you the terms and conditions (these Terms of Use) on which we supply the products (herein referred to as “a Product”) listed on our website www.envyjewellery.com.au (herein referred to as “the Website”). Please read these Terms of Use carefully. By ordering any of our Products on the Website you agree to be bound by these Terms of Use. You should print a copy for your future reference.

Introduction:References to “we”, “us” or “our” are references to ENVY Jewellery Pty Limited, ABN 29 103 205 581, Level 2, 28- 32 Mallett Street, Camperdown NSW 2050, Australia, trading as www.envyjewellery.com.au and its subsidiaries, associates and officers, unless otherwise stated.
These Terms and Conditions govern the supply by us of any Product ordered by you on the Website. By agreeing to order a Product, you agree to be legally bound by these Terms and Conditions.In these Terms and Conditions:
“Account” means the account that you will need to register for on the Website if you would like to submit an Order on the Website;
“Acknowledgement” means our acknowledgement of your Order by email;
“Breach of Duty” has the meaning given to it in clause 11.11(b) of these Terms and Conditions;”Business Day” means a day which is neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in Australia;
“Confirmation of Order” means our email to you, in which we accept your Order in accordance with clause 4.9 below;
“Contract” means your Order of a Product or Products in accordance with these Terms and Conditions which we accept in accordance with clause 4.9 below;
“Customer” means individual who places an Order on the Website;”Liability” has the meaning given to it in clause 11.11(a) of these Terms and Conditions;
“Order” means the order submitted by you to the Website to purchase a Product from us;”you” means the Customer who places an Order;References to “clauses” are to clauses of these Terms of Use;

Your status:To place an order with ENVY you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.

Effect:These Terms of Use shall apply to all Orders and Contracts made or to be made by us for the sale and supply of Products. When you submit an Order to us, give any delivery instruction or accept delivery of the Products, this shall in any event constitute your unqualified acceptance of these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality).
These Terms of Use shall prevail over any separate terms put forward by you. Any conditions that you submit, propose or stipulate in whatever form and at whatever time, whether in writing, by email or orally, are expressly waived and excluded.
No other terms or changes to the Terms of Use shall be binding unless agreed in writing signed by us.
How a contract is formed:When making an Order, you must follow the instructions on the Website as to how to make your Order and for making changes to your prospective Order before you submit it to the Website.
Irrespective of any previous price you have seen or heard, once you select a Product that you wish to Order, you will then be shown or told (on the Website) the charges you must pay including GST, if applicable, and any applicable delivery charges. Unless otherwise stipulated on the Website, all charges are in the currency then in force in Australia. Subject to clause 4.11 below, this is the total that you will pay for receipt of the ordered Product.
You shall pay for the Product in full at the time of ordering by supplying us with your credit or debit card details from a credit or debit card company acceptable to us or by PayPal, which we require in order to process your Order. Alternatively, you may pay by any method that we have said is acceptable to us, but in any event we shall not be bound to supply before we have received cleared funds in full.