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Privacy Policy

We take our Customers and Consultants privacy seriously and we will only collect and use your personal information as outlined below. Our Privacy Policy fully complies with the Privacy Act 1988 and represents the industry’s best practice. This Privacy Policy applies to any portion of the ENVY website including the official corporate website and the Consultant only portion of the website.

 Personal information collected:ENVY does not sell, share or trade customers personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group for internal use only.

Collection of customer personal information:When you create an ENVY account the personal information we collect may include your:
– Name

-Delivery Address

-Email Address

-Telephone Number

– Mobile Number

– Date of Birth

– Gender
The personal information we collect from you will be used in some or all of the following ways:
– To deliver the products you have purchased from ENVY

– To update you on the delivery of the product and for customer support purposes

– To provide you with relevant product information

When you register as a user on the ENVY website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material.

Collection of consultant personal information:When you become an ENVY Consultant you provide personal information by completing a required Consultant Agreement. When you sign a Consultant Agreement you consent to the collection, use and disclosure of your personal information as set out above, including for the calculation and processing of rebates.

Updating your personal information:You can update your personal information anytime by accessing your account on the ENVY website.

 Security of your personal information:ENVY ensures that all personal information collected will be safely and securely stored. We protect your personal information by:

– Restricting access to personal information

– Maintaining technology products to prevent unauthorised computer access

– Securely destroying your personal information when it’s no longer needed for our record retention purposes

ENVY uses 128 – bit SSL (secure sockets layer) encryption technology when processing your financial details. 128- bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

Disclosure of personal information:ENVY is committed to complying with the Privacy Act and the National Privacy principles.We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of products you have purchased from the ENVY website.

In exceptional circumstances ENVY may be required to disclose personal information, such as when there are grounds to believe disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

About breaches of privacy:If you believe that your privacy has been breached by ENVY please contact us at customersupport@envyjewellery.com.au and we will resolve the issue.